Tuesday, November 24, 2009

I Am Thankful...I Am Thankful...

23. I am thankful for...getting to spend yesterday shopping with my mom and going to see New Moon with her and Tara.

24. I am thankful for...being on the phone with the people at my insurance company and dentist's office instead of in person, because if I'd been there they would have gotten the full-fledged LOOK, as it were, and more rude facial expressions and eye rolls than they would have known what to do with. Because LET ME TELL YOU...

I had my wisdom teeth out like two weeks ago. My regular dentist told me several months ago that I'd need to have them done by an oral surgeon because he didn't think he could just pull them out. So I have my x-rays sent over to the oral surgeon, and he agrees that they'll need to be surgically removed. Now, I wasn't looking forward to having them yanked out with only a little novocaine to numb the pain, but I would have done it if the dentist had said that was all I needed--I wasn't about to pay the $250 it cost to be put to sleep.

But I trusted both of my highly trained medical (dental?) professionals when they told me that I needed to have my teeth out surgically and needed the general anesthesia. Imagine my surprise this morning when I moseyed out to my mailbox and found the explanation of benefits from my dental insurance company, and after eagerly tearing it open and perusing the contents, reading that I was going to have to pay that $250 after all becuase they weren't going to cover the anesthesia. So I'm all, wtf and I call the insurance company, who is, of course, TONS of help, let me tell you.

When the insurance lady pulled up my claim on her handy dandy computer screen, she saw that the oral surgeon had submitted a claim for 2 simple extractions, and they don't cover simple extractions of 2 or fewer teeth because they feel that novocaine is sufficient unto the task. Which is all fine and good, lady,but let me remind you that I DIDN'T ASK FOR THIS, IT WAS RECOMMENDED BY MY DENTIST.

So I called my oral surgeon's office, again all wtf, and they really weren't much more help. They basically told me that the oral surgeon also thought that the teeth were going to need to be surgically removed, but when he got in there to take them out, he saw that they could just be pulled....so he just pulled them. Apparently they should have woken me up, then injected with me novocaine, and THEN pulled the teeth. Or at least, then insurance might have covered it then.

And now...I just feel like a deflated balloon. I"ve been so irritated about this all day, and I just don't have the energy to be mad about it anymore. Until tomorrow, at least.

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